CareCloud Companion2.1 - App Store

CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go.

Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch.

To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution.

Key features
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With Companion, CareCloud Central users can:
- Create, edit, and cancel appointments
- Check in and check out patients
- View their personal schedules, along with multiple resources simultaneously
- View appointment summaries, including visit details and patient balances
- View patient demographic information
- View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements)
- Add or update a patient’s avatar photo using the camera
- Contact a patient by phone, SMS, or email directly from their mobile device

With Companion, CareCloud Charts users can also:
- Create and send ePrescriptions or print prescriptions directly from the mobile device
- Review & sign incoming electronic lab results
- Approve medication refill requests
- Add clinical images to the patient charts using the camera
- View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more
- Access patient clinical documents (e.g., x-rays, encounter notes)

Getting started
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- Download the app
- Sign-in with your CareCloud username and password
About CareCloud
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CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another - and to their patients - through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients.

Copyright (c)2015 CareCloud Corporation. All rights reserved.

Version History - Bug fixes 2.1 09/15/2025 - Bug fixations. 1.9 09/12/2025 • With this release we've added features that support iPhone's 3D touch to quickly access tasks, search for patients, or view your schedule.
• Using 3D touch, you can also 'Peek and Pop' on appointment schedule views to view a preview of that appointment
• We've enhanced the feedback submission capability so that you can send screenshots and add annotations like arrows, test boxes, and blur our patient health information (PHI)
• Companion now respects the user schedule restriction that's configured on the desktop settings that prevents users from using CareCloud outside the configured allowable hours
• We've created a new right within the Settings application on the desktop that allows Companion to be turned on/off at the user level
• The request to support '1Password' integration for a single-sign on solution has also been included into this release
• Other bug fixes and performance enhancements
For more detailed release notes, please refer to the December Release notes posted in Campus 1.8 12/17/2016 New! Pull-to-Refresh feature to ensure you're getting the most up to date information in the following sections:
- Schedule View
- Patient Demographics
- Tasks Inbox
- Patient Chart

Re-launching our e-Prescribing functionality to fully support ICD-10 diagnoses and other bug fixes 1.7.9 10/13/2016 Bug Fixes 1.7.8 09/17/2016 New! Settings Menu
•Passcode & Touch ID: Within the new settings menu, you can enable your passcode and touch ID preferences and also change your passcode
•Auto-Lockout: In order to increase the protection on patient health information, Companion has added an auto-lock out feature where the app will prompt you for your passcode/touch ID after a period of inactivity which can be configured from one to five minute intervals. 1.7.7 09/09/2016 Bug Fixes 1.7.6 06/24/2016 We took the feedback you've provided and added the ability to show (or hide) cancelled appointments from your calendar view.

•iPhone users: when viewing the appointments screen, you can access the "Show Cancellations" toggle by tapping on the calendar icon in the top right corner of your screen
•iPad users: access the "Show Cancellations" toggle by tapping on the menu icon found in the top left corner of your screen 1.7.5 04/29/2016 You will once again be able to view documents within a patient’s chart with the specified title instead of the document category. You will also once again be able to upload clinical images from Companion. 1.7.3 04/01/2016 Enhancements
• Companion has been updated to run on iOS 9
• We’ve also made Companion available in the Canadian App Store

Bug Fixes:
• Block-outs now respect the “effective to” date
• Clinical documents now display appropriately
• Patient demographic information that is updated on the desktop will update faster in Companion

We love hearing from you! Be sure to leave feedback within the app (by tapping on “Feedback?” found in the bottom left corner of your screen) so that we can incorporate all of your great suggestions into making Companion better for YOU! 1.7.2 03/18/2016 In Companion v1.7, all users can now create, edit, and cancel appointments. Users can also check in and check out patients directly from their mobile device.

Also new in this release: Patient notes defined in the CareCloud system will now display within the Companion user interface. 1.7 06/24/2015 Fixed a number of minor issues. 1.6.2 03/25/2015 Fixed a number of minor defects. 1.6.1 02/01/2015 You can now ePrescribe directly from your iPad and iPhone (valid e-prescription configuration required). 1.6 12/16/2014 Version 1.5 brings prescribing to your iPhone and iPad. With this release providers can create prescriptions and print them directly from the device (via an AirPrint compatible printer), or submit the prescription as a task for staff to print from the CareCloud desktop.

Also new in this release:
- You can now view the most recent clinical and appointment information from the patient summary screen
- You can now access Companion with Touch ID (compatible devices only) to speed up reentering the app on subsequent logins
- You can now view the schedules for multiple resources simultaneously 1.5 10/26/2014 Fixed a number of minor defects. 1.4.1 03/31/2014 Companion can now be used by anyone with access to the Appointments app in CareCloud.

You can now view any schedule defined in the Appointments app.

You can now contact patients by phone, SMS or email directly from your mobile device.

New patient banner contains additional patient demographics. 1.4 02/28/2014 Companion is now available on your iPhone. 1.3 01/03/2014 * Charts users can now: Review and sign incoming electronic lab results, approve medication refill requests, and add clinical images to the patient chart using the iPad camera
* All users can now: Add or update a patient’s avatar photo using the iPad camera
* Companion now supports iOS 7 1.2 12/13/2013 Now you can add a numeric passcode to your account to speed reentering the app on subsequent logins. 1.1 09/30/2013 1.0 09/19/2013